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Old August 29th, 2017
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BeltronicsPro BeltronicsPro is offline
Official Beltronics Rep
Join Date: Apr 2009
Posts: 1,046

I am sorry to hear about the issue you are having with your STi-R Plus.

No, you do not need a subscription to update the system's software/firmware. Only merging the latest Defender database requires a subscriptions.

It sounds like a component is not responding. For further assistance please contact your installer or our customer service department at the number in my signature below.
Beltronics customer service is available from 9am-4pm Eastern Time Mon-Fri at 1-800-341-2288 or by live chat
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